
About Activedemand
ActiveDEMAND is a leading customer acquisition and engagement platform purpose-built for the senior living industry. For over a decade, they’ve helped senior living operators and marketing agencies streamline their marketing, enhance prospect engagement, and drive move-ins with confidence.
Their platform combines marketing automation, customer data management, CRM integration, and sales enablement tools into one unified solution. They pride themselves on offering personalized support, industry-specific features, and flexible tools that scale with your growth.
Whether you’re a single community or a large multi-location operator, ActiveDEMAND makes it easy to centralize efforts, gain insights, and execute campaigns that convert. They work closely with partners to ensure seamless collaboration and long-term success.

What Activedemand Offers
ActiveDEMAND delivers a full suite of tools designed to support every stage of the senior living buyer’s journey:
- Marketing Automation: Build and manage email, drip, remarketing, and event campaigns that align with senior living timelines.
- Community Connect Webchat: An intelligent virtual assistant for your website that engages visitors, books tours, qualifies leads, and seamlessly passes conversations to sales via SMS, phone, or email, while capturing full attribution data.
- AI & Machine Learning: Predictive tools that optimize campaigns, personalize content, and highlight the most effective next steps to move prospects forward.
- Customer Data Platform (CDP) & CRM Integration: Consolidate and clean data across systems, connect with CRMs like WelcomeHome, and build complete prospect profiles.
- Sales Enablement Tools: Integrated call tracking with AI-generated summaries, SMS and email outreach, real-time visitor notifications, and communication logging.
- Reporting & Attribution: Understand which campaigns, ads, and touchpoints lead to tours, deposits, and move-ins with closed-loop reporting.
- Content Management Hub: Organize and deploy assets across multiple communities with dynamic content personalization, shared libraries, and approval workflows.
- Dedicated Support: Access hands-on onboarding and responsive support from a team that specializes in the senior living industry
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Transitioning from our prior provider to ActiveDEMAND’s Virtual Sales Assistant was a seamless process. With this transition, we have been able to execute updates to the system on the fly with our team as well as in conjunction with the team at ActiveDEMAND. Additionally, to the ease and speed of executing updates, our attribution model for leads coming from the website matches whether calling, filling out a form, or engaging with the VSA. This provides us with a uniform measurement to base our marketing decisions on.
Brandon Christensen
Director of Marketing, Primrose Retirement Communities
Diego and team played a crucial role in the successful development of our extensive web chat. Diego’s boundless patience was complemented by the team’s dedication to, not only incorporating essential features but creating them for us! Throughout this journey their contributions were indispensable to our achievement.
Kori L.
Beztak Senior Living
Thank you!! We truly appreciate the ongoing support and training we are getting. Looking forward to positive change in occupancy with the adoption of new technology.
Paula M.
American House Management
ActiveDEMAND is helping us take our marketing sophistication to the next level with better precision and insight, allowing us to really stretch and maximize our marketing budget. The ActiveDEMAND team has become an extension of our marketing team. They have gone above and beyond to ensure we have what we need to be successful while also helping us push past what we could execute on with our own internal resources.
Kaley L.
Director of Marketing, Buckner Retirement Services
The web chat process has been great so far. I originally presented it during our quarterly demo as an exciting feature on the horizon, and it received a big ‘wow’ from both our communities and our CEO. I’m genuinely excited to implement it and see what insights we can gather as it becomes an additional touchpoint in the customer journey.
Danielle H.
Communications Project Manager, Retirement Unlimited (RUI)
Get in Touch With ActiveDEMAND
Sean Leonard
CEO
403-797-3849
Jenny Malcolm
VP Sales & Marketing
403-988-2704

