Our Promise

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The CITIZEN Promise

Marketing can make you feel like you’re drowning in a sea of fluff.

Big buzzwords, complex data, and a lack of transparency seem to be common themes in the marketing world. One minute, your website, digital advertising, and social media are running smoothly, and the next minute:


“Your website is down and we don’t know when it’ll be back up.”

“Your digital ads are suspended because there was a flag on the account.”

“Your social media posts haven’t been tracked and we don’t know how they performed.”

You’re probably thinking that these are the worst surprises ever. We agree. 

That’s why at CITIZEN, we take the fluff out of marketing. No big buzzwords, no sifting through complex data; we provide open and honest lines of communication between you and our team. We get down to brass tacks so you can understand your marketing as well as we do. 

That way, we can promise you this:

Only Good Surprises.

Our Commitments

Industry Expertise

At CITIZEN, we strive to gain, exhibit, and leverage our industry knowledge and expertise.

We refuse to simply be average when understanding the industries in which we operate. By completing industry training, asking the right questions, and exploring the issues and opportunities in each industry, we can maximize your impact in the senior living industry.

We bring a strategic mindset to every project we work on.

We aim to uncover your business objectives and create personalized strategies that fit your goals. By laying a strong foundation, we can make better recommendations and help you understand the “why” behind it all.

We treat your money like it’s our money.

Beyond your budgets, every investment you make in our company is reflected in our investment in you and your business. We will execute the right program at the right time to yield the right results.

We know that building trust requires full transparency.

We pull back the curtain to show you exactly what’s going on behind the scenes. Everything we do has intention, and we’re willing to share the good, the bad, and the ugly. From results to what’s working and what’s hurting, and everything in between, you’ll know what’s going on.

Above all else, our commitment to you is this: we care.

From caring about our clients to the quality and effectiveness of our work and the general outcome of results, we have your back. When other agencies can’t give you what you deserve, CITIZEN is there every time.

If these commitments work for you, then we’d love to work with you. Book a demo with us today to discover how CITIZEN can help you achieve your community and business goals.

Who We Work With

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