The path a family takes to find your community is changing. It’s no longer a simple matter of typing keywords into a search bar; a modern senior living marketing strategy must account for new technology. The rise of AI tools means you must understand a new vocabulary to connect with the right people. The core […]
The Challenge: Why Aren’t More Inquiries Becoming Move-Ins? In today’s senior living landscape, communities face a growing disconnect between lead inquiries and actual move-ins. You’ve got the website, the ads, the tours—but the pipeline stalls. Why? Because the modern senior living buyer expects a personalized, seamless, and emotionally aligned journey. Anything less, and they drift […]
CITIZEN’s New Direct Mail Solution Helps Senior Living Communities Drive Occupancy, Build Trust, and Stay Top of Mind CITIZEN is excited to announce the launch of their Direct Mail solution, a powerful marketing tactic designed to help senior living communities increase local visibility, drive more move-ins, and strengthen their brand presence. With data-backed targeting, custom […]
The SEO Game Is Changing If you’ve searched on Google recently, you might have noticed something different. Google is rolling out AI Overviews—AI-generated summaries that appear at the top of some search results. In many cases, these overviews aim to answer a searcher’s question directly, without needing to click a link. Google is also testing […]
CALGARY, AB — June 2, 2025 — CITIZEN, a specialized marketing agency serving senior living communities across North America, is excited to announce a structural evolution that will enhance its ability to serve clients and grow as an industry leader. While remaining a proud branch of POD Marketing, CITIZEN will now operate with its own […]
The new year is upon us and it’s time to prepare your marketing for 2024. With ever-changing trends and the evolving needs of your audience, it’s critical that your marketing is aligned and clear with your messaging to reach the right people and make the right impact. Summary: A marketing strategy review involves evaluating and […]
Social media marketing can be a valuable tool for senior living communities to generate conversions, such as inquiries, leads, and move-ins. By using social media marketing effectively, senior living communities can not only generate conversions but also build brand awareness, foster positive relationships with prospects and their families, and establish themselves as trustworthy and reliable […]
As a senior living community owner/operator, you know intimately the unique challenges faced in attracting residents and their families. Balancing the delicate task of showcasing your community as their future home while battling historical stigmas of senior living communities can be complex and time-consuming. This blog explores how utilizing Google Search Console (GSC) can significantly […]
YouTube ads can be an effective way to reach and engage your target audience, promoting your brand, products, or services. There is so much you can do with YouTube advertising. Using demographic targeting, you can show your ads to specific age groups, genders, or locations. Interest targeting allows you to reach people who have shown […]
WHY YOU SHOULDN’T CUT YOUR MARKETING BUDGET DURING ECONOMIC TURNDOWN It’s easy to look at your financials and wonder if your marketing budget is something you need when people aren’t spending the way they used to. When economic times are tough, the first thing to keep in mind is that it won’t last forever. Think […]
